Managed IT services are a way to keep your IT infrastructure and applications stable, cost-effective, and relevant to evolving business needs.
Monitoring, alerting, and problem management for Windows, macOS, Linux, iOS, and more.
Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
Attended and unattended support, fast drag and drop file transfer, and live chat.
Streamline planning, approval, and implementation with automated workflows.
Optimize asset utilization, avoid vulnerabilities, and ensure license compliances.
Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT ticketing.
A managed service provider is an IT professional who provides IT services to small and medium businesses. These IT experts are third-party vendors who can complete essential IT tasks for a fraction of the cost of having an internal, dedicated IT team.
Both of our Empowered and Professional IT management services include 24x7 proactive server monitoring. We will monitor all common ports as well as custom ports of your choosing for connectivity and intervene within 15 minutes in the event an outage is detected.
You can order a server management plan for a server not hosted with us. You can also order a managed server from us if you prefer to keep your server hosting and management in one place. With a Wylight Technology hosted server, we will have direct access to intervene any hardware failures without having to rely on a third-party.
If your business's technology system is unique or you're wanting
specific services, we can work with you to create a custom IT Management package to fit your needs.
Contact us today for a custom quote and we will find the best managed service for you.