Home

services

IT MANAGEMENT

IT Management

Empower your IT capability by maximizing efficiency, performance, and resilience.

Get a quote now!

Aligning IT strategy with your business vision and growth.

Power up your business support with Wylight Technology

Managed IT services are a way to keep your IT infrastructure and applications stable, cost-effective, and relevant to evolving business needs.

Expert

Consultations

450+

Business Clients

24/7

Support

One team for all your tasks.

As a third-party managed IT server provider company that manages your IT infrastructure and software under the SLA. An MSP for companies with complex and dynamic infrastructures, Wylight Technology can take care of all your IT components within a range of services from daily monitoring and management to long-term optimization and evolution.

Contract

Managed services enable you to set contractual terms for IT tasks that include service level agreements (SLAs). This means you don’t have to spend time recruiting, hiring, or training IT staff. This enables you to pay only for the coverage or services you need and avoids the associated costs that come with maintaining full-time employees.

Efficient

Outsourcing IT tasks to managed services can free your teams to focus on revenue-generating tasks. These providers can also often provide guidance or recommendations to help you optimize the performance of your infrastructure. This can lead to increases in productivity and improved ROI.

Uptime

Managed IT service providers are not tied to the same schedule as your other employees. This means providers are often able to perform system updates and maintenance during off-hours. When MSPs have flexible schedules to work around your own, you see greater uptime and fewer workflow disruptions.

Benefits of Managed IT Services

Our managed IT services are proven to reduce in-house overhead, increase IT efficiency, and improve uptime management.
Complete Remote Management

Monitoring, alerting, and problem management for Windows, macOS, Linux, iOS, and more.

Problem Management

Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.

Secure Remote Access

Attended and unattended support, fast drag and drop file transfer, and live chat.

Change Management

Streamline planning, approval, and implementation with automated workflows.

Asset Management

Optimize asset utilization, avoid vulnerabilities, and ensure license compliances.

Incident Management

Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT ticketing.

Our IT Management Services

Plans & Pricing
Billed Quarterly or Annually
ESSENTIALS

$300/user/month

For small businesses with minimal IT support that needs an IT department for assistance with IT equipment.
Request Now
EMPOWERED

$350/user/month

For small to medium sized businesses with or without an IT team, and that is interested in IT projects to better systems.
Request Now
PROFESSIONAL

$375/user/month

For medium to large sized businesses. Everything in the Essentials and Empowered Packages plus more.
Request Now
Plan feature Title
Desktop Support
Monday - Friday
9am - 5pm
Monday - Friday
9am - 9pm
24/7
Immediate response and intervention during an outage.
After Hours Support
$50/ticket
$25/ticket
Included
Mobile Support
-
Printer Support
-
Projects
-
Twice a year
Quarterly
Equipment Procurement
-
Equipment costs paid quarterly up to $5,000 if billed annually
Equipment costs paid quarterly up to $20,000 if billed annually and users >=15
Network
-
-
New Enterprise router configuration using UniFi Network Infrastructures

Add-On's

NETWORK MANAGEMENT

$ 300/mo/location

Billed quartely or annually
UniFi Infrastructure Setup
Monitoring and Configurations
Request Now
SERVER MANAGEMENT

$ 150/mo/server

Billed quarterly or annually
Updates
Uptime Monitoring
Management of OS
Supports Windows Servers 2016 and greater, Ubuntu Servers
Request Now
MOBILE SUPPORT

$25/mo/user

Billed quarterly or monthly
Remote support for mobile devices and tablets
Request Now
BASIC PLAN

$ 15/mo

Billed yearly
Some plan feature text
Some plan feature text
Some plan feature text
Some plan feature text
Some plan feature text
Buy Now
TEAM PLAN

$ 48/mo

Billed yearly
Some plan feature text
Some plan feature text
Some plan feature text
Some plan feature text
Some plan feature text
Buy Now
Popular
BUSINESS PLAN

$ 82/mo

Billed yearly
Some plan feature text
Some plan feature text
Some plan feature text
Some plan feature text
Some plan feature text
Buy Now
Contact us

IT Management Request

Get in touch for a free consultation and find out how we can help bring your product ideas to life!
FAQ

We’ve pulled together some basics to help you get started

What is a managed IT provider?

A managed service provider is an IT professional who provides IT services to small and medium businesses. These IT experts are third-party vendors who can complete essential IT tasks for a fraction of the cost of having an internal, dedicated IT team.

Do you offer server monitoring services?

Both of our Empowered and Professional IT management services include 24x7 proactive server monitoring. We will monitor all common ports as well as custom ports of your choosing for connectivity and intervene within 15 minutes in the event an outage is detected.

Do I need a Wylight Technology server to purchase managed services?

You can order a server management plan for a server not hosted with us. You can also order a managed server from us if you prefer to keep your server hosting and management in one place. With a Wylight Technology hosted server, we will have direct access to intervene any hardware failures without having to rely on a third-party.

Can I a customized IT Management Service for my business?

If your business's technology system is unique or you're wanting specific services, we can work with you to create a custom IT Management package to fit your needs.

Contact us today for a custom quote and we will find the best managed service for you.

Next

Discover innovation to help you grow
Request a Quote
All rights reserved
wylight technology